CANDIDLY ... AND RARELY IF EVER THROUGH ROSE-COLORED GLASSES: I’ll give you the bad news, when I think it needs to be given, and play Devil’s Advocate when that might give beneficial pause ... even when indulgence might be the easier, more comfortable and more remunerative option. It may not always be welcome or supply all of the hoped-for conclusions but, years from now, maybe it’ll mean that you join others in concluding that I put your interests first, looking at all the realities, practicalities and bottom lines, even sometimes urging resolutions which mean you can stop paying me. All that glitters is not in fact gold, legal disputes can be expensive in terms of both money and time, and I consider it my job to affirmatively engage with my clients about the weak points, the downsides, the time frames and the costs. The World is full of lawyers who'll tell you that you have a great case and that everything will end up Pie in the Sky if you just go forward with them. I'm not one of those, and I do speak my mind. My ex-wife one asked years ago, after hearing me talk to clients on the phone, why I spend so much time talking people out of litigation or into settling cases when not doing so would mean more money for me. The best answer I could give her was: "Because I think that's my job, and that's how you get repeat business and referrals."
PASSIONATELY: I can't deny that some of practicing law, like any job, is tedium. But much of it is fun art, and I enjoy using my energy, communication capabilities and technology to help people, to afterwards have them think that I did a good job, fought hard for them when there was a fight worth fighting, treated them fairly and helped them as much as possible. Many of my present friends started out being my clients.
EFFICIENTLY: I dislike wasting time, doing things the long way, or spending more money to do things than is necessary. Everybody's got personality quirks, this is one of mine. Shortest path between A and Z works for me, goal being to resolve your legal questions and issues soonest, with the least amount of time wasted, and with the best possible bottom line. I try to live my practice in a way where I don't have enough time sitting around to waste it, and you shouldn't have or make the time or money for things to be done the old-fashioned way (as opposed to technology and more efficient ways of getting the job done).
DIGITALLY, AND TO THE GREATEST EXTENT POSSIBLE PAPERLESSLY: If you provide me with documents, those will be fed into a high speed Xerox WorkCentre 7120 system the size of a Lunar Rover (just with by now much better electronics), scanned and then returned to you. Same goes for pleadings and correspondence from you or others – they’ll be saved and/or scanned to digital storage, with little if any paper kept by me. Communications with you and with other attorneys would for the most part be via e-mail. I don’t own a fax machine, but you can send me faxes which arrive via e-mail as PDF documents, to be digitally stored as well. I use Dropbox, including in certain situations for sharing documents. All files are securely backed up by Dropbox, Carbonite and regular physical backups to portable hard drives. With the various types of software I have, I never need to re-type a document received from elsewhere, whether it's a letter or a contract. I'm a bit of a "techie"; in fact, that along with my organizational tendencies are the biggest factors allowing me to compete on equal footing with "firms" consisting of more bodies.